Job Information
Randstad US call center agent in dublin, Ohio
call center agent.
dublin , ohio
posted may 16, 2024
job details
summary
$17.99 - $18 per hour
temp to perm
high school
category office and administrative support occupations
referenceAB_4536503
job details
Are you looking for the next steps in your career? Take that first one by ing to be a Call Center Agent. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! A major Call Center Service company is looking for customer service representatives to join the Customer Care team. The Call Center Specialist will take inbound and make outbound calls for a variety of customer and partner related issues. We have 8 different shift starting at 9am until 9pm Weekends free
salary: $17.99 - $18 per hour
shift: First
work hours: 9 AM - 9 PM
education: High School
Responsibilities
• Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource.
• Perform research using available resources as needed to provide required information to callers.
• Identify and escalate more complex issues to the research team
• Complete necessary administrative work as needed and complete call logs accurately
• Other projects as assigned by supervisor.
The essential functions of this role include:
- working in a smoke free environment
Skills
Call Center
Telephone Etiquette
Empathy
Basic Software Skills
Basic Computer Skills
Call Center Support
Active Listening
Typing Skills
Interpersonal Sensitivity
Adapting to Change
Qualifications
Years of experience: 3 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
get in touch
we are here to help you with your questions.
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adesmirna luciano dume
+1 813 903 7100 (tel:+1 813 903 7100)
adesmirna.lucianodume@randstadusa.com
Randstad US
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