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New Directions Behavioral Health EAP Clinician - Atlanta, GA in Atlanta, Georgia

Be the difference that makes a difference.

At New Directions, we’re in the business of changing lives. Founded in 1995, New Directions helps people live healthy, balanced lives. New Directions provides managed behavioral health services, an Employee Assistance Program, Student Assistance Program, organizational consulting and health coaching to private and public health plans, Fortune 100 companies, large and medium employers and labor groups. This strategy isn’t just applied to the 16 million individuals we serve, but to our own teams and career seekers like you. Help us change lives by starting with your own - we’re looking for bright, passionate and ambitious people to help be the difference that makes a difference.

Role and Responsibilities :

This position will be dedicated to the USPS EAP Program. The EAP Counselor will provide EAP services utilizing both on and/or off-site assessment, counseling/problem solving, educational and motivational activities, referral, monitoring, behavioral health consultation, and follow-up services 24 hours a day, 7 days a week, and 365 days a year.

  • Consult with organization leadership (managers, supervisors and union officials) to enhance the work environment and help employees perform at their best

  • Train organization leadership (managers, supervisors and union officials) on a variety of topics including leadership, team development and dynamics, communication, conflict resolution and managing change

  • Facilitate both individual and team coaching, with a focus on optimizing performance

  • Market and actively promote the EAP within the assigned district

  • Solve for short-term problems through the use of short-term, solution-focused interventions

  • Utilize innovative technologies and various modalities to increase the reach of the EAP within the district

  • Remain flexible and autonomous in schedule in order to best meet the needs of the customer

  • Provide consultation, psychological first aid and appropriate response to the organization following a traumatic event in the workplace such as employee death, threats of violence or natural disasters

  • Provide telephonic consultation, assessment and referral through the virtual call center

  • Adheres to New Directions Behavioral Health Mission Statement, Core Values, Code of Business Conduct, and Compliance Program.

  • Complies with all Federal and applicable state laws and New Directions Behavioral Health Policies regarding privacy, confidentiality, and security of health information, and other designated information.

This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities as deemed necessary.

Qualified candidates will have:

  • A master’s and/or doctorate degree from an accredited college or university recognized by the corresponding professional association(s) in a clinical mental health field.

  • A minimum of 5 years of clinical experience after receiving the graduate degree.

  • A current state license or state certification to practice as a mental health practitioner (e.g., social worker, clinical psychologist, marriage and family counselor and professional counselor) in the state(s) where practice takes place. If such licensure/certification is not available in that state, the individual will hold appropriate certification from a recognized national certification organization or board. This position is located in Atlanta, Georgia; requiring a clinical license in the State of Georgia.

  • Any counselor assigned to perform duties related to clients in other state, e.g., telephonic screening, CISM, assessment, counseling and referral; back-up for remote locations and short-term temporary case management must be licensed or certified in the state where he/she is physically located and have adequate knowledge of the state laws governing the mental health issues and clinical practice for the population they are serving.

  • Authority to practice at the independent level without requiring state-mandated clinical supervision.

  • Demonstrated capability to complete accurate bio-psychosocial assessments, including substance abuse assessments.

  • Specialized experience and/or training in phone counseling

  • Counselors will be knowledgeable about federal and state laws governing privacy, confidentiality, duty to warn and child and elder abuse reporting requirements


  • Certified Employee Assistance Professionals (CEAP) and or knowledge and experience in EAP Practice

Why work for NDBH?

Vibrant, positive culture

Caring isn’t just our job, it’s our culture. Because we believe a healthy lifestyle starts with a healthy work setting, we take great pride in fostering a friendly, caring and inspiring workplace.

Community involvement

New Directions has a service program that supports a wide range of causes annually. Employees have the chance to give to those in need and volunteer through company-sponsored volunteered time off.

Competitive benefits

Optimal health is our mission. That’s why we offer a robust benefit package that includes medical, dental, vision and life insurance plans. Other benefits include a 401(k) Retirement Program with company contributions, an Employee Assistance Program (EAP), Talkspace, myStrength, fitness and local discounts, and tuition and CEU/License reimbursements.

Join one of the fastest-growing behavioral healthcare companies in the industry today!

New Directions Behavioral Health, LLC is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)